Junior Banking Learnerships in Johannesburg at Absa Bank | Apply Now
Junior Banking Learnerships in Johannesburg at Absa Bank | Apply Now. Absa Group is offering a unique opportunity for aspiring professionals to join the Junior Learnerships program in Johannesburg. The application deadline is October 26, 2023.
At Absa, our commitment is to find local solutions for local challenges, contributing to the development and future of Africa. Join us in shaping your future and becoming a part of an organization that values collaborative innovation in the Fourth Industrial Revolution.
About Absa
Absa Group Limited, formerly known as the Amalgamated Banks of South Africa (ABSA) until 2005 and Barclays Africa Group Limited until 2018, is a multinational financial services conglomerate headquartered in Johannesburg, South Africa, and listed on the Johannesburg Stock Exchange.
With a history spanning over 100 years, Absa is a local bank with a global reach, offering exciting career opportunities for those looking to contribute to Africa’s growth and transformation.
Junior Banking Learnerships in Johannesburg at Absa Bank | Apply Now
As part of the Junior Learnerships program, your role will involve coordinating the delivery of learning and development services by achieving predefined objectives as outlined in standard operating procedures (SOPs).
Duties and Responsibilities
- Administrative Management: Collaborate actively with Inbound or Outbound consultants to meet daily customer service quality targets.
- Skills Audit: Drive participation in weekly skills audit tests to enhance knowledge and instill the correct behaviors that lead to exceptional results. Resolve customer requests at the first point of contact.
- Team Leadership: Lead your team to achieve the targets set in quarterly performance contracts. Ensure assessments are conducted and provide appropriate coaching sessions.
- Service Level Agreements: Achieve the set productivity targets of the team as per the quarterly performance contracts.
- Call Handling: Maintain a low number of outbound transfer calls, as specified in the performance contracts. Exceed the adherence to schedule target as outlined in the performance targets.
- In-office Time: Ensure adherence to the required in-office time for your team.
Minimum Requirements
- Further Education and Training Certificate (FETC) in Education, Training, and Development (Required)
How to Apply
Don’t miss this exciting opportunity. Apply online by clicking on the link below to access further details and submit your application.
Absa Bank Limited is an equal opportunity, affirmative action employer. Join us in shaping the future of banking in Africa.
