Old Mutual 2024 Claims Assessing Development Programme

Old Mutual 2024 Claims Assessing Development Programme

Old Mutual 2024 Claims Assessing Development Programme. Old Mutual South Africa is seeking qualified professionals to apply for the 2024 Claims Assessing Development Programme—a 12-month contract aimed at grooming individuals for a career in claims assessing.

This program offers an immersive experience through in-house training.

Old Mutual 2024 Claims Assessing Development Programme

The programme focuses on cultivating a thorough understanding of assessing philosophy, business unit products, and technical expertise required for evaluating and managing contract validity and claims liability.

Over twelve months, participants undergo examinations, audits, assignments, and practical applications to expand their knowledge base.

Career Progression

Trainees will gradually assume more responsibilities as their knowledge grows. Starting by accepting risk/liability on behalf of the organization, participants evaluate proposals and medical evidence, applying discretion within standardized practices.

Assessment and Measurement

The programme culminates in comprehensive audits to gauge work quality and decision-making abilities, measured against predetermined pass rates.

About Old Mutual

Old Mutual is a premium African financial services organization operating across 14 countries, offering comprehensive solutions in Life and Savings, Property and Casualty, Asset Management, and Banking and Lending.

Rooted in their purpose of “Championing Mutually Positive Futures Every Day,” they emphasize exceptional customer experiences driven by an excellent employee experience.


Risk Management

  • Independently make claims assessment decisions under mentor supervision.
  • Utilize specialized technical knowledge to evaluate contracts and manage claims liability.
  • Determine, select, and accept risk/liability on behalf of the organization.
  • Evaluate proposals and medical evidence against business rules.
  • Exercise discretion in decision-making within standardized practices.

Read Also: University of the Free State (UFS) Seeks Interns for Impactful Roles

Client Service

  • Provide written communication to clients, distribution channels, and internal stakeholders.
  • Stay updated on developments and trends in relevant areas.
  • Uphold the image of Claims Assessing and Old Mutual through excellent client care.

Personal Effectiveness

  • Develop critical assessing skills through various training methods.
  • Take individual accountability for service delivery, time management, and output quality.
  • Collaborate effectively with others and embody company values.


  • Matric with Biology, Mathematics, or Accounting.
  • Bilingual in English and another official language.
  • Completed medical or medically aligned degree/diploma (Nursing, Occupational Therapy, Physiotherapy, etc.).
  • Specialized medical knowledge or related experience advantageous.
  • Proficient in PC operations.

Skills and Competencies

  • Strong problem-solving and decision-making abilities.
  • Effective planning, organizing, and time management skills.
  • Ability to maintain professionalism under pressure.
  • Excellent interpersonal skills and a team player mindset.
  • Proficient in written and verbal communication.
  • Willingness to work overtime when required.

How To Apply

Interested candidates can apply via the Old Mutual careers portal, which involves an online application and a gamified assessment.

Shortlisted candidates will undergo psychometric assessments followed by interviews for finalists. Now is the time to embark on this exciting opportunity at Old Mutual.

Links to access the Old Mutual careers portal can be found below.

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