Claims Processor Vacancy at the Department of Employment and Labour

Claims Processor Vacancy at the Department of Employment and Labour

An undergraduate degree or diploma in Public Management/ Administration/ Social Science/ OHS/ Finance/ HRM is required.

Claims Processor Vacancy at the Department of Employment and Labour

  • SALARY: R294 321 per annum

  • CENTRE: Malelane Labour Centre


An experience of 1-2 years in compensation or medical claims processing is preferred. Knowledge: Compensation Fund policies, procedures and processes, Relevant Stakeholders, Human anatomy, Biology, medical terminology, Customer service (Batho Pele Principles), COID Tariffs, Public Service Charter, Approved COID Delegations, Promotion of Access to Information Act, Road Accident Fund (RAF) Act, PFMA and Treasury Regulations. The following skills are required: Technical proficiency, numbering, business writing, required IT skills, communication skills (written and verbal), data capturing, data management, telephone skills and etiquette.


  • Prepare claim registration documentation. Adjudicate claims. Process medical claims. Provide administrative support.


  • Ms LL Shawe Tel No: 013 753 2844

Application Instructions

Applications quoting the relevant reference number must be submitted on the new form Z83 available from any Public Service Department or online at Each application for employment must be completed, initialled and signed by the applicant.

Applications submitted using the incorrect application for employment (old Z83) will not be considered. If you do not complete, initial, and sign the Z83 in its entirety, you may be disqualified during the selection process.

All fields of Section A, B, C, and D of the Z83 must be completed. (Due to the limited space on the Z83, applicants may indicate refer to CV or see attached. A comprehensive CV (with detailed previous experience) must be submitted.

It is necessary to answer the questions regarding the conditions preventing re-appointment under Part F. As soon as Human Resources communicates with the shortlisted candidates, they will be required to submit certified copies of their qualifications and other related documents on or before the interview day. The qualifications and other related documents will comply with the advertisement’s requirements.

If shortlisted, foreign qualifications must be accompanied by a SAQA evaluation report (only). A late application, as well as one that does not comply with the above-mentioned instructions/requirements, will not be considered. The Department does not accept applications via email or fax for SR1-SR8 posts.

Please follow the link and follow all instructions. If all required documents are not submitted, the application will not be considered. Correspondence will only be allowed to shortlisted candidates.

We regret to inform you that if we have not contacted you within eight (8) weeks of the closing date of this advertisement, your application has been rejected.

Closing Date:19 May 2023

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