Receptionist Position at Small Enterprise Development Agency

Receptionist Position at Small Enterprise Development Agency

Receptionist Position at Small Enterprise Development Agency. The Small Enterprise Development Agency (SEDA) is seeking qualified individuals to apply for the position of Branch Receptionist at the SEDA Free State: Lejweleputswa Branch in Welkom.

As a Branch Receptionist, your primary responsibility will be to provide professional reception services, warmly welcome visitors, and maintain the reception area.

About SEDA:

SEDA is responsible for implementing the small business plan of the South African government. It operates as an agency of the Department of Small Business Development and was established in 2004 through the National Small Business Amendment Act, Act 29 of 2004.

SEDA’s vision is to make a difference in the lives of Small, Medium, and Micro Enterprises (SMMEs) every day, with a mission to promote entrepreneurship and develop small enterprises through customized non-financial business support services.

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Receptionist Position at Small Enterprise Development Agency

Key Responsibilities:

  • Provide switchboard services, including screening incoming calls and transferring them to relevant staff in the Provincial Office.
  • Offer reception and administrative services.
  • Handle face-to-face inquiries from visitors.
  • Manage inventory relevant to the reception area and ensure its presentable appearance.
  • Plan and coordinate support personnel diaries.
  • Coordinate the provincial office fleet.

Minimum Requirements:

  • Matric (NQF level 4)
  • Office Administration Certificate (an added advantage)

Required Work Experience:

  • 1-2 years of relevant work experience with the ability to demonstrate:
    • Knowledge of switchboard systems
    • Computer literacy
    • Knowledge of SEDA products, services, and SEDA’s role within the SMME sector

Key Competencies:

  • Advisory Service
  • Communication
  • Stakeholder Engagement
  • Analytical Skills
  • Business Acumen
  • Problem-Solving & Decision-Making
  • Planning & Organizing
  • Monitoring & Evaluation
  • Performance-Driven
  • Administrative Diligence
  • Teamwork
  • Adaptability & Flexibility
  • Policy Adherence
  • Negotiation
  • Basic Computer Skills
  • Financial Acumen
  • Office Management

How to Apply:

  • Only shortlisted candidates will be contacted. If you haven’t heard from us within three months of submitting your application, consider it unsuccessful.
  • Foreign qualifications must be accompanied by an evaluation report issued by SAQA. It is the applicant’s responsibility to have foreign qualifications evaluated by SAQA and to provide proof of the evaluation report (only when shortlisted).
  • Applicants should note that any false information in their CV and related documents could result in disqualification and/or summary dismissal.
  • To apply, please send your CV to [email protected]. Please state the position you are applying for in the subject line.

Diversity and Inclusion:

SEDA is committed to promoting equity and representivity in terms of race, gender, and people living with disabilities, in line with the organization’s Employment Equity Plan (EE Plan).

Previously Disadvantaged Individuals are strongly encouraged to apply.

Closing Date: October 31, 2023

This revised posting provides a clear and organized presentation of the job vacancy and its requirements.

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